Fractal Exec
Infinite Improvements.
Finite time.
Your go-to Customer & Operational executive and advisor
Creating seamless customer experiences across success, operations, support, services, marketing, sales, product and customer facing communities with your current challenges, scale and capabilities explicitly in mind.
What I do
I deliver high impact, scalable solutions by breaking down silos to create a seamless experience across the customer journey from inception to support.
My approach allows startups and growth companies to gain insight and experience without the financial commitment of a full-time executive. This enables the creation and implementation of strategies that deliver higher retention rates, greater customer loyalty and improved employee morale.
How I do it
Success is not simply providing the strategy, although I can do that, but also how they are executed. By working with you to understand what it is you need, we can devise a solution to meet your exact needs.
I am your partner in building an experience that your customers will love - whether it's understanding their journey, building a community, improving their likelihood to recommend and renew, or even simply making life easier for them.
Why I do it
I love helping people succeed. Whether that's coaching executive leaders on how to help their teams be successful or being hands-on building a company, I thrive on making sure that customers, employees and shareholders are winning. This is the "circle of life".